FAQ — Reliant Dumpsters
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Frequently asked questions.

Answers on rental periods, delivery, what you can load, fees and cancellations. If yours isn't here, give us a call.

01

Rental basics

How long can I rent a dumpster trailer?
We offer 3-day and 5-day rental periods. Our minimum rental period is 3 days.
Can I keep the trailer for additional days?
Yes. Additional rental days are available for $40 per day. Additional days should be requested before your scheduled rental end date.
How far in advance do I need to book?
We require at least 48 hours of advance notice for bookings.
When is payment collected?
Full payment is collected at the time of booking through our secure online payment system.
02

Delivery & pickup

Do you offer delivery?
Yes. Delivery is available within our Zone A and Zone B ZIP codes — the full list is on our service area page. Free delivery may apply depending on your location.
What do I need to do before delivery?
Please make sure there is a safe, accessible, and firm location available for trailer placement.
What happens if the trailer is blocked during pickup?
The trailer must be accessible at the scheduled pickup time. If pickup is blocked or the trailer cannot be accessed, a $100 one-time blocked pickup fee may apply, plus $75 per additional day until pickup can be completed.
Can weather affect delivery or pickup?
Yes. Delivery or pickup may be delayed during unsafe weather conditions. If necessary, service will be rescheduled for the next available window.
03

What can I put inside?

Can I fill the trailer above the top edge?
No. Materials must remain below the top edges of the trailer and be safely contained for legal road transport.
Can I dispose of heavy materials?
Heavy materials such as concrete, brick, rock, and soil must remain below the designated heavy-materials fill line. Overloaded or unsafe loads may need to be adjusted before pickup.
What items are prohibited?
Hazardous or regulated materials are prohibited. This includes, but is not limited to, chemicals, fuels, oils, paint, propane tanks, bulk batteries, asbestos, medical waste, explosives, fireworks, hot ashes, and other hazardous materials.
Do any items require approval before disposal?
Yes. Tires, mattresses, box springs, appliances, televisions, e-waste, and large quantities of yard waste require pre-approval and may be subject to additional disposal fees.
04

Additional fees

What is the disposal overage fee?
The rental includes 1 ton of disposal. Additional disposal weight may be charged at $39.75 per ton.
Are cleaning fees possible?
Yes. A light cleaning fee of $75 may apply. Heavy cleaning may start at $150 or more, depending on the condition of the trailer.
Are special disposal fees possible?
Yes. Certain approved special disposal items may require additional disposal fees, which may be billed after pickup.
05

Cancellations

What is your cancellation policy?
Cancellations made 48 hours or more in advance may receive a full refund minus applicable processing fees.
What if I cancel within 24 to 48 hours?
Cancellations made between 24 and 48 hours before the scheduled rental may be subject to a $50 cancellation fee.
What if I cancel less than 24 hours before delivery?
Cancellations made with less than 24 hours notice may be subject to a $100 cancellation fee. Same-day or post-dispatch cancellations may receive a partial refund or no refund depending on the circumstances.

Still have questions?

We're happy to help you choose the right rental option or answer questions about your project, delivery location, approved materials, or booking.

Best reached: weekday evenings & Saturday mornings — but text or call anytime; we respond same-day.

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